What is a Managed Service?

Often, activities undertaken by organisations are vital for their continued viability but not at all related to their competitive advantage.  In these areas, bespoke solutions can prove to be costly and can be subject to both technological and legislative obsolescence.

However, if a number of organisations have the same need that can be accessed and delivered externally as a standard solution, this becomes a Managed Service.

Advantages of opting for Managed Services

• Best practice - all participants improve performance at an equal pace at the leading edge of capability.  Lateral learning is inherent in the collaborative approach
• Cost savings from shared fixed overheads, technology upgrades, functionality upgrades and standardisation
• Future proofed as the system is geared for continual updating
• Less bespoke training required as the industry moves towards a common solution
• Integration - builds interfaces internally and externally with e-government at no extra cost
• Intangible advantages of working in a collaborative environment.  Multiple participant solution can lead to many unanticipated enhancements.